Revised Standards : MSD 2


S.No. IS Number IS Title Revision Number Category Document Comment
1 IS/ISO 10001 : 2018 Quality Management — Customer Satisfaction Guidelines for Codes of Conduct for Organizations ( First Revision ) 1 Others  Buy
2 IS/ISO 10002 : 2018 Quality Management — Customer Satisfaction — Guidelines for Complaints Handling in Organizations ( First Revision ) 1 Others  Buy
3 IS/ISO 10003 : 2018 Quality Management — Customer Satisfaction — Guidelines for Dispute Resolution External to Organizations ( First Revision ) 1 Others  Buy
4 IS/ISO 10005 : 2018 Quality Management — Guidelines for Quality Plans ( Second Revision ) 2 Others  Buy
5 IS/ISO 10006 : 2017 Quality Management Systems — Guidelines for Quality Management in Projects ( Second Revision ) 2 Others  Buy
6 IS/ISO 10007 : 2017 Quality management - Guidelines for configuration management (Second Revision) 2 Others  Buy
7 IS/ISO 10008 : 2022 Quality Management — Customer Satisfaction — Business-to-Consumer Electronic Commerce Transactions — Guidelines (First Revision) 1 ------  Buy
8 IS/ISO 10012 : 2003 Measurement management systems - Requirements for measurement processes and measuring equipment (First Revision) 1 System Standard  Buy
9 IS/ISO 10013 : 2021 Quality Management Systems - Guidance for documented information Second Revision 2 Methods of tests  Download
10 IS/ISO 10014 : 2021 Quality Management Systems - Managing an organization for quality results - Guidance for realizing financial and economic benefits First Revision 1 Methods of tests  Buy
11 IS/ISO 10015 : 2019 Guidelines for competence management and people development First Revision 1 Service Specification  Download
12 IS/ISO 10018 : 2020 Quality management Guidance for people engagement First Revision 1 Service Specification  Download
13 IS 10708 : 2017 Guide for the analysis of quality costs (Second Revision) 2 Others  Download
14 IS 12040 : 2016 Development of Supplier Evaluation and Performance Rating System - Guidelines 2 Others  Download
15 IS 15171 : 2017 Guidelines for establishing and implementing 5 - Sconcept (First Revision) 1 Others  Download
16 IS 15700 : 2018 Quality management systems - Requirements for service quality by public service organizations 1 System Standard  Download
17 IS/ISO 18091 : 2019 Quality Management Systems - Guidelines for the application of ISO 9001 in local government (First Revision) 1 Process Specification  Buy
18 IS/ISO 19011 : 2018 Guidelines for auditing management systems (Second Revision) 2 Others  Buy
19 SP 68 : 2005 Guidance on statistical techniques for ISO : 9001 : 2000 (First Rivision) 1 Others  Buy
20 IS/ISO 9000 : 2015 Quality management systems - Fundamentals and vocabulary (Fourth Revision) 4 Terminology  Buy
21 IS/ISO 9001 : 2015 Quality management systems - Requirements (Fourth Revision) 4 System Standard  Buy
22 IS/ISO 9004 : 2018 Quality management - Quality of an organization - Guidance to achieve sustained success (Seventh Revision) 7 Others  Buy