| IS Number : | IS/ISO 10002 : 2018 ISO 10002 : 2018 Reviewed In : 2023 |
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| IS Title [Eng-Hn] : | Quality Management — Customer Satisfaction — Guidelines for Complaints Handling in Organizations ( First Revision ) |
| No of Revision : | 1 |
| No of Amendments : | 0 |
| Technical Department : | Management and Systems Department |
| Technical Committee : | MSD 2 ( Quality Management ) |
| Language : | English |
| Group : | Management systems/services and corporate social responsibilities |
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| Sub Group: | Management Systems |
| Sub Sub Group : | Quality Management |
| Aspects: | Others |
| Certification: | |
| Ministry : | No Associated Ministry |
| Short Commom Man's Title: | |
| Itchs: | |
| Degree of Equivalence: | Identical under single numbering |
| Identical/Equivalent Standards: | ISO 10002:2018 |
| Organisation : |
| Indian Standards Refered In IS IS/ISO 10002 : 2018 : |
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| International Standards Refered In IS/ISO 10002 : 2018 | Standard contains no Cross Referenced International Standard. | ||||||||||||||||||||
| IS/ISO 10002 : 2018 is Refered in following Indian Standards : |
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