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Indian Standard Details

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Basic Details
IS Number : IS 20000 : 2024
IS Title [Eng-Hn] : SERVICES - GLOSSARY OF TERMS
No of Revision : 0
No of Amendments : 0
Technical Department : Service Sector Department
Technical Committee : SSD 19 ( Basic Standards on Services )
Language : English

Classification Details
Group : Management systems/services and corporate social responsibilities
Sub Group: Information & Documentation
Sub Sub Group : Information & Documentation
Aspects: Terminology
Certification:
Ministry : Ministry of Consumer Affairs, Food and Public Distribution - Department of Consumer Affairs
Short Commom Man's Title:
Itchs: N/A
Degree of Equivalence: Indigenous
Identical/Equivalent Standards:
Organisation :

Cross Referencing Details
Indian Standards Refered In IS IS 20000 : 2024 :
SNo IS Number Title Technical Committee
1
IS/ISO 9000 : 2015 Quality management systems - Fundamentals and vocabulary (Fourth Revision) MSD 2
2
IS/ISO 41011 : 2017 Facility Management — Vocabulary MSD 12
3
IS/ISO/IEC GUIDE 76 : 2008 Development of service standards - Recommentations for addressing consumer issues MSD 15
4
IS 18106 : 2022 Service excellence- Principles and model SSD 19
International Standards Refered In IS 20000 : 2024 Standard contains no Cross Referenced International Standard.
IS 20000 : 2024 is Refered in following Indian Standards : Standard contains no Cross Referenced Indian Standard.