| IS Number : | IS/ISO 18295-1 : 2017 ISO 18295 - 1 : 2017 |
|---|---|
| IS Title [Eng-Hn] : | Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres |
| No of Revision : | 0 |
| No of Amendments : | 0 |
| Technical Department : | Service Sector Department |
| Technical Committee : | SSD 10 ( IT & IT enabled Services ) |
| Language : | English |
| Group : | IT and IT Enabled Services |
|---|---|
| Sub Group: | IT and IT Enabled Services |
| Sub Sub Group : | Customer Contact Centre services |
| Aspects: | Service Specification |
| Certification: | |
| Ministry : | Ministry of Environment, Forest and Climate Change |
| Short Commom Man's Title: | Customer contact Centres |
| Itchs: | N/A |
| Degree of Equivalence: | Identical under single numbering |
| Identical/Equivalent Standards: | ISO 18295 - 1 : 2017 |
| Organisation : |
| Indian Standards Refered In IS IS/ISO 18295 : Part 1 : 2017 : |
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| International Standards Refered In IS/ISO 18295 : Part 1 : 2017 | Standard contains no Cross Referenced International Standard. | ||||||||||||
| IS/ISO 18295 : Part 1 : 2017 is Refered in following Indian Standards : |
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