BUREAU OF INDIAN STANDARDS
Programme of Work
Management and Systems Department
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MSD 2:Quality Management
- Scope : Standardization in the field of generic quality management system including quality assurance, quality systems, quality manuals; generic standards, guides and guidelines documents.
- Liaison :
ISO/TC 176 - Quality management and quality assurance - Participating (P)
ISO/TC 176/SC 1 - Concepts and terminology - Participating (P)
ISO/TC 176/SC 2 - Quality systems - Participating (P)
ISO/TC 176/SC 2/TG 4 - Interpretations
ISO/TC 176/SC 3 - Supporting technologies - Participating (P)
ISO/TC 176/SC 3/WG 24 - Quality tools and their application
ISO/TC 176/SC 2/TG 5
ISO/TC 176/WG 6 - Application of ISO 9001 in policing organization
ISO/TC 176/TF - ISO 9001 Auditing Practices Group
ISO/TC 176/TG 2 - ISO 9001 Brand Integrity
ISO/TC 176/TG 4 - Emerging trends in quality
ISO/TC 176/SC 3/TG 2
ISO/TC 176/SC 3/WG 28
ISO TC 342/SC /WG - Management consultancy - Participating (P)
IS/ISO 10001 : 2018 ISO 10001 : 2018 Reviewed In : 2023 |
Quality Management Customer Satisfaction Guidelines for Codes of Conduct for Organizations First Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10002 : 2018 ISO 10002 : 2018 Reviewed In : 2023 |
Quality Management Customer Satisfaction Guidelines for Complaints Handling in Organizations First Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10003 : 2018 ISO 10003 : 2018 Reviewed In : 2023 |
Quality Management Customer Satisfaction Guidelines for Dispute Resolution External to Organizations First Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10004 : 2018 ISO 10004 : 2018 Reviewed In : 2023 |
Quality Management Customer Satisfaction Guidelines for Monitoring and Measuring First Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10005 : 2018 ISO 10005 : 2018 Reviewed In : 2023 |
Quality Management Guidelines for Quality Plans Second Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10006 : 2017 ISO 10006 : 2017 Reviewed In : 2023 |
Quality Management Systems Guidelines for Quality Management in Projects Second Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10007 : 2017 ISO 10007 : 2017 Reviewed In : 2023 |
Quality management - Guidelines for configuration management Second Revision
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July, 2023
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Identical under single numbering
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IS/ISO 10008 : 2022 ISO 10008:2022 |
Quality Management Customer Satisfaction Business-to-Consumer Electronic Commerce Transactions Guidelines First Revision
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IS/ISO 10010 : 2022 ISO 10010: 2022 |
Quality Management Guidance to Understand Evaluate and Improve Organizational Quality Culture
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IS/ISO 10012 : 2003 ISO 10012 : 2003 Reviewed In : 2020 |
Measurement management systems - Requirements for measurement processes and measuring equipment First Revision
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September, 2020
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Identical under single numbering
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IS/ISO 10013 : 2021 ISO 10013: 2021 |
Quality Management Systems - Guidance for documented information Second Revision
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Not Equivalent
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IS/ISO 10014 : 2021 ISO 10014: 2021 |
Quality Management Systems - Managing an organization for quality results - Guidance for realizing financial and economic benefits First Revision
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Identical under dual numbering
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IS/ISO 10015 : 2019 10015 |
Guidelines for competence management and people development First Revision
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Indigenous
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IS/ISO 10017 : 2021 10017 |
Quality management Guidance on statistical techniques for ISO 9001 2015
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Identical under single numbering
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IS/ISO 10018 : 2020 10018 Reviewed In : 2024 |
Quality management Guidance for people engagement First Revision
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September, 2024
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Indigenous
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IS/ISO 10019 : 2005 ISO 10019 : 2005 Reviewed In : 2020 |
Guidelines for the selection of quality management system consultants and use of their services
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September, 2020
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Identical under single numbering
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IS/ISO/TS 10020 : 2022 ISO/TS 10020: 2022 |
Quality Management Systems Organizational Change Management Processes
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IS 10708 : 2017 Reviewed In : 2021 |
Guide for the analysis of quality costs Second Revision
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August, 2021
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Indigenous
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IS 12040 : 2016 Reviewed In : 2021 |
Development of Supplier Evaluation and Performance Rating System - Guidelines
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August, 2021
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Indigenous
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IS 15171 : 2017 Reviewed In : 2021 |
Guidelines for establishing and implementing 5 - Sconcept First Revision
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August, 2021
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Indigenous
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IS 15610 : 2006 Reviewed In : 2021 |
Guidelines for measurement of customer satisfaction
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August, 2021
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Indigenous
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IS 15700 : 2018 Reviewed In : 2022 |
Quality management systems - Requirements for service quality by public service organizations
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January, 2022
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Indigenous
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IS 15800 : 2007 Reviewed In : 2022 |
Quality management systems - Guidelines for service quality by public service organizations
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January, 2022
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Indigenous
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IS 16070 : 2013 Reviewed In : 2021 |
Quality management systems - Particular requirements for the application of iso 9001 2008 for power sector equipment manufacturing service and utility organization
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April, 2021
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Indigenous
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IS 16677 : 2017 Reviewed In : 2022 |
Quality management - Customer satisfaction - Requirements for complaint handling in organization
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April, 2022
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Indigenous
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IS/ISO 18091 : 2019 ISO 18091: 2019 |
Quality Management Systems - Guidelines for the application of ISO 9001 in local government First Revision
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Identical under single numbering
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IS 18901 : 2024 ISO 10009 |
Quality management - Guidance for quality tools and their application
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IS/ISO 19011 : 2018 ISO 19011 : 2018 Reviewed In : 2024 |
Guidelines for auditing management systems Second Revision
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May, 2024
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Identical under single numbering
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IS/ISO 20700 : 2017 ISO 20700: 2017 Reviewed In : 2024 |
Guidelines for Management Consultancy Services
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June, 2024
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Identical under single numbering
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IS/ISO/TS 22163 : 2017 ISO/TS 22163 : 2017 Reviewed In : 2020 |
Railway Applications Quality Management System Business Management System Requirements for Rail Organizations ISO 9001 2015 and Particular Requirements for Application in the Rail Sector
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February, 2020
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Identical under single numbering
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IS/ISO 37500 : 2014 ISO 37500 : 2014 Reviewed In : 2020 |
Guidance on outsourcing
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September, 2020
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Identical under single numbering
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SP 68 : 2005 ISO/TR 10017:2003 Reviewed In : 2020 |
Guidance on statistical techniques for ISO 9001 2000 First Rivision
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September, 2020
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Identical under single numbering
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IS/ISO 9000 : 2015 ISO 9000 : 2015 Reviewed In : 2020 |
Quality management systems - Fundamentals and vocabulary Fourth Revision
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September, 2020
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Identical under single numbering
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IS/ISO 9001 : 2015 ISO 9001 : 2015 Reviewed In : 2020 |
Quality management systems - Requirements Fourth Revision
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September, 2020
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1
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Identical under single numbering
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IS/ISO/TS 9002 : 2016 Reviewed In : 2023 |
Quality Management Systems Guidelines for the Application of ISO 9001 2015
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July, 2023
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Identical under single numbering
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IS/ISO 9004 : 2018 ISO 9004 : 2018 Reviewed In : 2023 |
Quality management - Quality of an organization - Guidance to achieve sustained success Seventh Revision
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July, 2023
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Identical under single numbering
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MSD 2 (24033)
Revision of: IS 16677:2017 |
Quality Management Customer Satisfaction Requirements for Complaint Handling in Organization First Revision |
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MSD 2 : Quality Management
IS/ISO 10011-1 : 1990 |
Guidlines for Auditing Quality Systems - Part 1 Auditing |
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IS/ISO 10011-2 : 1991 |
Guidlines for Auditing Quality Systems - Part 2 Qualitfication Criteria for Quality Systems Auditors |
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IS/ISO 10011-3 : 1991 |
Guidlines for Auditing Quality Systems - Part 3 Management of Audit Programmes |
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IS/ISO 10012-1 : 1992 Reviewed In : 1998 |
Quality Assurance for Measuring Equipment - Part 1 Metrological Confirmation System for Measuring Equipment |
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IS/ISO 10012-2 : 1997 Reviewed In : 2003 |
Quality Assurance for Measuring Equipment - Part 2 Guidelines for Control of Measurement Processes |
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IS 10201 (Part 1) : 1988 |
Quality Systems Part 1 Vocabulary |
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IS 10201 (Part 2) : 1988 |
Quality Systems Part 2 Guidelines For Selection And Use Of Standards On Quality Systems |
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IS 10201 (Part 3) : 1989 |
Quality Systems Part 3 Guidelines On Elements Of Quality Management System |
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IS 10201 (Part 4) : 1989 |
Quality systems Part 4 Model for quality assurance in design development production installation and servicing |
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IS 10201 (Part 5) : 1988 |
Quality Systems Part 5 Model for quality assurance in production and installation |
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IS 10201 (Part 6) : 1988 |
Quality Systems Part 6 Model for quality assurance in final inspection and test |
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IS 14011 (Part 1) : 1991 |
Guidelines for Auditing Quality Systems - Part 1 Auditing SEE IS ISO 10011-1 |
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IS 14012 (Part 1) : 1993 |
Quality Assurance Requirements for Measuring Equipment - Part 1 Metrological Confirmation System for Measuring Equipment SEE IS ISO 10012-1 |
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IS 15400 : 2003 |
Complaints Handling - Guidelines for Organizations |
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IS/ISO 16592 : 2016 ISO 10004 : 2012 |
Quality Management - Customer Satisfaction - Guidelines for Monitoring and Measuring |
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IS/ISO/TS 16949 : 2009 ISO TS 16949 : 2009 Reviewed In : 2015 |
Quality Management Systems - Particular Requirements for the Application of ISO 9001 2008 for Automotive Production and Relevant Service Part Organizations |
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SP 59 : 1993 Reviewed In : 2004 |
Guidelines on Matters of Interest to Consumers - Product Information Including Instructions for Use and Packaging Standard Methods of Measuring Performance and Comparative testing |
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SP 60 : 1993 Reviewed In : 2004 |
Guidelines for Competence Acceptance and Accreditation of Laboratories Inspection Bodies Certification Bodies and Systems of Certification |
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SP 63 : 2007 |
Explanatory Guide On IS ISO 9001 2000 |
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SP 65 : 1998 |
Handbook on IS ISO 9000 for Small Businesses |
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SP 67 : 2000 |
Guidelines for Managing the Economics of Quality |
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IS 7200 (Part 3) : 1982 Reviewed In : 2009 |
Presentation of Statistical Data - Part III Management Information Systems - Quality Control |
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IS/ISO 8402 : 1994 |
Quality Management and Quality Assurance - Vocabulary |
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IS/ISO 9000-1 : 1994 Reviewed In : 2000 |
Quality management and quality assurance standards - Part 1 Guidelines for selection and use |
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IS/ISO 9000-2 : 1997 |
Quality management and quality assurance standards - Part 2 Generic guidelines for the application of ISO 9001 ISO 9002 and ISO 9003 |
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IS/ISO 9000-3 : 1997 |
Quality management and quality assurance standards - Part 3 Guidelines for the application of ISO 9001 1994 to the development supply installation and maintenance of computer software |
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IS/ISO 9000-4 : 1993 Reviewed In : 1998 |
Quality Management and Quality Assurance Standards - Part 4 Guide to Dependability Programme Management |
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IS/ISO B9001 : 2000 Reviewed In : 2005 |
Quality Management Systems - Requirements BI-LINGUAL |
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IS/ISO 9002 : 1994 Reviewed In : 2000 |
Quality Systems - Model for Quality Assurance in Production Installation and Servicing |
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IS/ISO 9003 : 1994 Reviewed In : 2000 |
Quality Systems - Model for Quality Assurance in Final Inspection Test |
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IS/ISO 9004-1 : 1994 Reviewed In : 2000 |
Quality management and quality system elements - Part 1 Guidelines |
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IS/ISO 9004-2 : 1991 Reviewed In : 1998 |
Quality management and quality system elements - Part 2 Guidelines for services |
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IS/ISO 9004-3 : 1993 Reviewed In : 1998 |
Quality Management and Quality System Elements Part 3 Guidelines for Processed Materials |
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IS/ISO 9004-4 : 1993 Reviewed In : 1998 |
Quality Management and Quality System Elements - Part 4 Guidelines for Quality Improvement |
MSD 2:Quality Management